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Customer Service Agent | USA
Remote | Full Time | Benefits
Description
We are seeking Customer Service Agents that are well versed in the use and overall strategy of HighLevel, specifically from the Marketing Agency perspective.
Customer Service Agents will use both creative and critical problem solving and technical thinking skills to educate users and solve issues that arise in the CRM software system that are crucial to the daily operations of the agencies and their clients who use it. This role is 100% customer facing, communicating with the agency team and their clients via a support ticketing system, live chat and Zoom. Customer Service Agents will meet and strive to regularly exceed Service Level Agreements (SLA's) and KPI's by working collaboratively in teams on a wide range of customer support issues for the agencies and their clients.
While learning to appropriately educate and guide users as well as fix application issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to sales, marketing, copywriting and graphic design training.
Customer Service Agent | International
Remote | Full Time | Benefits
Description
We are seeking Customer Service Agents that are well versed in the use and overall strategy of HighLevel, specifically from the Marketing Agency perspective.
Customer Service Agents will use both creative and critical problem solving and technical thinking skills to educate users and solve issues that arise in the CRM software system that are crucial to the daily operations of the agencies and their clients who use it. This role is 100% customer facing, communicating with the agency team and their clients via a support ticketing system, live chat and Zoom. Customer Service Agents will meet and strive to regularly exceed Service Level Agreements (SLA's) and KPI's by working collaboratively in teams on a wide range of customer support issues for the agencies and their clients.
While learning to appropriately educate and guide users as well as fix application issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to sales, marketing, copywriting and graphic design training.
Executive Assistant
Remote | Full Time | Benefits
Description
We are seeking an experienced Executive Assistant who is a proactive problem solver, exceptional communicator, and a master of juggling multiple priorities through effective time management, meticulous attention to detail and flawless execution.
The Executive Assistant will provide personalized and timely administrative support to both the Chief Executive Officer and Chief Operations Officer, including heavy calendar and email management, successful coordination of business meetings and execution of priority activities. The Executive Assistant will liaise between upper level leadership, customers and other departments within the organization to contribute to the efficiency of the business and facilitate the C-Suite’s ability to effectively lead the company.
Product Quality Coordinator
Remote | Full Time | Benefits
Description
We are seeking a Product Quality Coordinator who is highly organized and has a passion for streamlining processes and producing content. This person will oversee and ensure top quality of our customer facing digital products and content by focusing on customer experience and functionality.
The Project Quality Coordinator will be responsible for ensuring that products meet established standards set by the company. The Product Quality Coordinator is responsible for effectively managing the Product Team and running a Quality Assurance process over every new product as well as continually evaluating existing products.
Sales Consultant
Remote | Full Time | Benefits
Description
We are seeking a motivated and results-driven Sales Consultant to facilitate new relationships with active leads and create business opportunities that contribute to our long-term business growth.
The Sales Consultant will play a fundamental role in achieving the company’s ambitious customer acquisition and revenue growth objectives by selling a portfolio of services that span across multiple departments within the organization. The Sales Consultant is responsible for conducting discovery calls with active inbound leads, generating interest, and converting to front-end sales.
Sales Setter
Remote | Full Time | Benefits
Description
HL Pro Tools operates at the intersection of software and business automation, empowering businesses to succeed with HighLevel. We believe that a world-class sales organization is built on the strength of its pipeline and the preparation of its prospects. We are seeking a high-performance Sales Setter to serve as the vital link between initial interest and closed deals. You will work in lockstep with our Sales Associates to ensure every opportunity in our client portfolio is maximized.
Administrative & GoHighLevel Assistant
Remote | Full Time | Benefits
Description
We’re on the lookout for a dynamic and enthusiastic Administrative and GoHighLevel Assistant to energize our team, boost productivity, and drive our exciting marketing initiatives forward!
In this multifaceted role, you will support our administrative functions while also playing a key part in executing our marketing strategies using GoHighLevel. If you have a knack for organization, a creative flair for marketing, and a passion for helping teams thrive, we want to hear from you! You’ll work closely with various departments to streamline processes, manage schedules, and contribute to innovative marketing campaigns that elevate our brand. Join us and be a vital part of our growth and success!
Customer Success/Guest Experience Expert
Remote | Full Time | Benefits
Description
We are seeking a proactive, customer-focused Customer Success Expert to join our team. This role is critical in building strong customer relationships, communicating and delivering ongoing value of the Company's tools and services and ensuring the successful adoption of our solutions. You’ll work closely with our customers to maximize the value provided to them, minimize churn, and contribute to our company’s growth.
Software Engineer
Remote | Full Time | Benefits
Description
We are seeking a proactive and customer-focused Software Development Engineer
to join our team. This role is critical in building strong relationships, driving customer satisfaction, and ensuring the successful adoption of our solutions. You’ll work closely with clients to maximize their value, minimize churn, and contribute to our company’s growth.
Recruiter | HR
Remote | Full Time | Benefits
Description
As a Recruiter at BAAM, you’ll play a key role in driving our end-to-end recruitment efforts. From sourcing top talent to closing hires, you’ll blend the skills of a recruiter and selection to deliver outstanding results. You'll actively promote job opportunities, manage timelines, and achieve hiring goals—all while maintaining a high level of candidate engagement and process efficiency.
Administrative Assistant
Remote | Full Time | Benefits
Description
We are looking for a dependable and efficient Administrative Assistant to join our growing team.
In this role, you will be responsible for providing vital administrative support, coordinating office tasks, and ensuring our operations run smoothly. If you are a self-starter with strong organizational skills, exceptional attention to detail, and the ability to manage multiple tasks simultaneously, we encourage you to apply!
Intern | Customer Support
Remote | Full Time | Benefits
Description
We are looking for a dependable and efficient Customer Support Intern to join our growing team.
As a Customer Support Intern, you will have the opportunity to learn and grow while providing excellent support for a cutting-edge software system used by agencies and their clients. This is a 100% customer-facing role where you will engage with customers via support ticketing, live chat, and Zoom. You’ll get hands-on experience in solving issues, improving your technical skills, and gaining knowledge of GoHighLevel and other marketing platforms.
Junior Onboarding Specialist | Branded Onboarding
Remote | Full Time | Benefits
Description
We are looking for a dependable and efficient Junior Onboarding Specialist to join our growing team.
In this role, you’ll deliver seamless, white-labeled onboarding experiences inside the HighLevel platform while supporting agencies and their clients through live calls, chat, and internal systems. You’ll ensure accurate setup, maintain professional communication, and gain hands-on experience with GoHighLevel, CRM strategy, and client success best practices in a fast-growing environment.
Senior Graphic Designer | Marketing Team
Remote | Full Time | Benefits
Description
We are looking for a high-performance Senior Graphic Designer to join our team and serve as the vital link between our brand strategy and visual execution.
In this role, you’ll work in lockstep with marketing and leadership to design impactful, on-brand creative and maintain our visual identity inside our software and other design platforms. You’ll own the end-to-end creative process, managing everything from social ads to internal assets, while ensuring every project reinforces our brand’s value and drives business growth in a fast-paced environment.
We Can't Wait To Work Together!
HighLevel is changing the
marketing world as we know it.
Thousands of people have already experienced the no-brainer goodness of HL Pro Tools. And...this is only the beginning.
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