Remote | Full Time | Benefits
Description
We are seeking Customer Service Agents that are well versed in the use and overall strategy of HighLevel, specifically from the Marketing Agency perspective.
Customer Service Agents will use both creative and critical problem solving and technical thinking skills to educate users and solve issues that arise in the CRM software system that are crucial to the daily operations of the agencies and their clients who use it. This role is 100% customer facing, communicating with the agency team and their clients via a support ticketing system, live chat and Zoom. Customer Service Agents will meet and strive to regularly exceed Service Level Agreements (SLA's) and KPI's by working collaboratively in teams on a wide range of customer support issues for the agencies and their clients.
While learning to appropriately educate and guide users as well as fix application issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to sales, marketing, copywriting and graphic design training.
Remote | Full Time | Benefits
Description
We are seeking Customer Service Agents that are well versed in the use and overall strategy of HighLevel, specifically from the Marketing Agency perspective.
Customer Service Agents will use both creative and critical problem solving and technical thinking skills to educate users and solve issues that arise in the CRM software system that are crucial to the daily operations of the agencies and their clients who use it. This role is 100% customer facing, communicating with the agency team and their clients via a support ticketing system, live chat and Zoom. Customer Service Agents will meet and strive to regularly exceed Service Level Agreements (SLA's) and KPI's by working collaboratively in teams on a wide range of customer support issues for the agencies and their clients.
While learning to appropriately educate and guide users as well as fix application issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to sales, marketing, copywriting and graphic design training.
Remote | Full Time | Benefits
Description
We are seeking an experienced Executive Assistant who is a proactive problem solver, exceptional communicator, and a master of juggling multiple priorities through effective time management, meticulous attention to detail and flawless execution.
The Executive Assistant will provide personalized and timely administrative support to both the Chief Executive Officer and Chief Operations Officer, including heavy calendar and email management, successful coordination of business meetings and execution of priority activities. The Executive Assistant will liaise between upper level leadership, customers and other departments within the organization to contribute to the efficiency of the business and facilitate the C-Suite’s ability to effectively lead the company.
Remote | Full Time | Benefits
Description
We are seeking an HighLevel Hacker with strong technological expertise to streamline manual processes by leveraging technology to allow the team to focus on higher-value initiatives that support company growth and operational initiatives.
The HighLevel Hacker will develop automation solutions to help optimize current workflows and improve process efficiencies. The Automation Specialist will collaborate with various teams across multiple departments to understand end-to-end concepts, challenges, and needs in order to construct scalable and sustainable solutions through automation.
Remote | Full Time | Benefits
Description
We are seeking a Product Quality Coordinator who is highly organized and has a passion for streamlining processes and producing content. This person will oversee and ensure top quality of our customer facing digital products and content by focusing on customer experience and functionality.
The Project Quality Coordinator will be responsible for ensuring that products meet established standards set by the company. The Product Quality Coordinator is responsible for effectively managing the Product Team and running a Quality Assurance process over every new product as well as continually evaluating existing products.
Remote | Full Time | Benefits
Description
We are seeking a motivated and results-driven Sales Consultant to facilitate new relationships with active leads and create business opportunities that contribute to our long-term business growth.
The Sales Consultant will play a fundamental role in achieving the company’s ambitious customer acquisition and revenue growth objectives by selling a portfolio of services that span across multiple departments within the organization. The Sales Consultant is responsible for conducting discovery calls with active inbound leads, generating interest, and converting to front-end sales.
Remote | Full Time | Benefits
Description
We’re on the lookout for a dynamic and enthusiastic Administrative and GoHighLevel Assistant to energize our team, boost productivity, and drive our exciting marketing initiatives forward!
In this multifaceted role, you will support our administrative functions while also playing a key part in executing our marketing strategies using GoHighLevel. If you have a knack for organization, a creative flair for marketing, and a passion for helping teams thrive, we want to hear from you! You’ll work closely with various departments to streamline processes, manage schedules, and contribute to innovative marketing campaigns that elevate our brand. Join us and be a vital part of our growth and success!
Remote | Full Time | Benefits
Description
We are seeking a proactive, customer-focused Customer Success Expert to join our team. This role is critical in building strong customer relationships, communicating and delivering ongoing value of the Company's tools and services and ensuring the successful adoption of our solutions. You’ll work closely with our customers to maximize the value provided to them, minimize churn, and contribute to our company’s growth.
Remote | Full Time | Benefits
Description
We are seeking a proactive and customer-focused Software Development Engineer
to join our team. This role is critical in building strong relationships, driving customer satisfaction, and ensuring the successful adoption of our solutions. You’ll work closely with clients to maximize their value, minimize churn, and contribute to our company’s growth.
Remote | Full Time | Benefits
Description
We are seeking a detail-oriented and strategic Controller to lead our finance and accounting operations. In this role, you will be responsible for maintaining accurate financial records, implementing robust internal controls, and ensuring compliance with US GAAP and state and federal regulations. You will play a key role in developing budgets, creating financial forecasts, and providing data-driven insights to support executive decision-making. Your expertise will help drive financial stability, operational efficiency, and overall business growth.
Remote | Full Time | Benefits
Description
As a Recruiter at BAAM, you’ll play a key role in driving our end-to-end recruitment efforts. From sourcing top talent to closing hires, you’ll blend the skills of a recruiter and selection to deliver outstanding results. You'll actively promote job opportunities, manage timelines, and achieve hiring goals—all while maintaining a high level of candidate engagement and process efficiency.
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